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Privacy Policy

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit or make a purchase from our website www.notultraprocessed.com (the "Service") or communicate with us. We are committed to protecting your privacy and handling your personal data in accordance with UK data protection law. 

Personal Data We Collect

We may collect and process the following types of personal data:

 

a) Information You Provide to Us

  • Name

  • Email address

  • Phone number

  • Delivery and billing address

  • Payment details (processed securely by third-party payment providers; we do not store full card details)

  • Account login details

  • Order details and preferences

  • Communications with us (e.g. customer support messages)

 

b) Information We Collect Automatically

  • IP address

  • Device and browser information

  • Usage data (pages visited, time spent on the Service)

  • Cookies and similar tracking technologies

How We Use Your Personal Data

We use your personal data to:

  • Process and deliver your orders

  • Manage your account

  • Take payments and prevent fraud

  • Communicate with you about your orders or account

  • Provide customer support

  • Improve our Service and user experience

  • Send marketing communications (where you have consented or where permitted by law)

  • Comply with legal and regulatory obligations

Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

  • Contract - To fulfil your orders and provide our Service

  • Legal obligation - To comply with applicable laws and regulations

  • Legitimate interests - To operate, improve and secure our business (where your rights do not override these interests)

  • Consent - For marketing communications and optional cookies (where required)

Sharing Your Personal Data

We may share your personal data with:

  • Delivery partners to fulfil your orders

  • Payment service providers to process payments securely

  • IT and hosting providers

  • Analytics and marketing service providers

  • Professional advisers (e.g. legal, accounting)

  • Authorities where required by law

 

All third parties are required to respect the security of your personal data and to process it in accordance with the law.

International Data Transfers

Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses approved under UK GDPR.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.​

Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

 

To exercise your rights, please contact us at hello@notultraprocessed.com.

Cookies

We use cookies and similar technologies to improve your experience. For more information, please see our Cookie Policy.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at hello@notultraprocessed.com

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